Provider News Feed

Read the latest news and information from MCNA for our Florida Healthy Kids providers.


MCNA's Provider Portal Tutorial Videos

Posted: June 30, 2020

We invite your office to explore our companion series of tutorial videos that guide users through the primary functions of our powerful Provider Portal. Please click here to learn more and get started today!

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HHS Provider Relief Fund Webinars

Posted: June 19, 2020

The U.S. Department of Health and Human Services (HHS) has announced additional distributions from the Provider Relief Fund to eligible providers that participate in the Medicaid and Children's Health Insurance Programs. HHS has planned a webinar that will be available June 23 and June 25 for Medicaid and CHIP providers about the process for submitting applications. Please click here to learn more and register.


HHS CARES Act

Posted: June 16, 2020

On June 9, 2020, the U.S. Department of Health and Human Services (HHS) announced that they will move forward with the addition of support specific to Medicaid and CHIP program providers to be considered for financial assistance. Dentists are being considered as critical providers for funding within this program. Please click here to read important information about this opportunity.


AAPD Checklist for Resumption of Active Practice

Posted: May 5, 2020

The American Academy of Pediatric Dentistry (AAPD) has released a Practice Checklist meant to help dental offices address significant areas of practice that may need attention prior to resumption of pre-pandemic levels of care. Please click here to review this guidance from the AAPD.


Providing Emergency or Urgent Dental Services Only

Posted: April 24, 2020

In accordance with Executive Order Number 20-52 declaring a state of emergency related to the 2019 novel coronavirus (COVID-19), MCNA is requiring dental providers to provide only emergency or urgent dental services at this time. Please view our Frequently Asked Questions for more information.


ADA Resources on COVID-19

Posted: April 22, 2020

The American Dental Association (ADA) has released interim guidance for the screening of patients to identify COVID-19 infection, and methods to minimize the risk of transmission. Please click here to review these recommended resources.


Health Alert: Coronavirus

Posted: March 11, 2020

We encourage your office to continue to be vigilant and proactively evaluate all patients for possible coronavirus disease 2019 (COVID-19) infection. Please click here to read an important provider bulletin from MCNA.


Severe Weather in Florida: Hurricane Dorian

Posted: August 29, 2019

Update August 29, 2019: Governor Ron DeSantis has issued a state of emergency in 26 counties as a result of the severe threat posed by Hurricane Dorian. For more information, visit the Website of Governor Ron DeSantis.

Please call MCNA's Provider Hotline at 1-855-698-6262 if you have any questions or to inform us about office closures.


Reporting Changes at Your Office

Posted: March 26, 2019

Remember to report all changes at your office to MCNA so that we may provide the most accurate Provider Directory for our members. If you add a dentist, change your office phone or fax number, or choose to increase your availability by extending office hours, we would like to know as soon as possible! Please send an email detailing any changes to prdepartment@mcna.net.


2019 Florida Dental Convention

Posted: March 4, 2019

The 2019 Florida Dental Convention will take place June 27 - 29 at the Gaylord Palms Resort & Convention Center in Kissimmee. Click here to learn more about early registration.